Branch Offices

All of our branch offices are temporarily closed until further notice, however services are available by appointment only. Select a branch office below to schedule your appointment.

Our roadside assistance service providers remain ready and available to assist members in need. You can request roadside assistance 24 hours a day, 7 days a week by calling 800-AAA-HELP, requesting it online or through our mobile app.

We’ve enacted work from home protocols for our employees, so our membership, insurance, travel, and banking representatives are also still available to our members to help you enjoy the benefits you’ve come to expect from AAA. Click here for a listing of our department phone numbers.

Thank you for your understanding.

Renewing your Massachusetts driver's license? New documents required. Visit for info and to start your online application before visiting a AAA branch. Schedule a virtual RMV document review appointment to ensure you have the proper documents in advance.

AAA Members can make a live appointment with an RMV-trained AAA associate to have their license renewal or REAL ID documents reviewed, safely from the comfort of their own homes.

All you need to participate is:

  • Internet service.
  • Ability to join a Zoom meeting on your computer or smartphone. New to Zoom? Visit the Zoom Resource Center for quick how-to videos to ensure the best meeting experience possible.
  • A valid email address from which to launch your virtual appointment and related instructions.
  • The documents needed for your transaction.
    View Massachusetts ID Requirements


*Limited RMV Services are available at the Greenfield, Hadley, Springfield and West Springfield offices only.

Whether it’s helping you stay secure, save money, or see the world,  AAA has lots of ways to help make your life easier. 

Visit one of our branch locations for: