If you need roadside assistance immediately, please click the icon in the upper right corner of this screen or visit AAA.com/GetMoving.

How to contact us

AAA Northeast proudly serves members in Franklin, Hampden, and Hampshire Counties, Massachusetts.
Not located in these areas? Please click here.

To protect your privacy, please do not send your credit card number via email. If you need to provide us with your credit card number, please call 413-785-1381.

Contact Us!

By Mail

Main Office
AAA Northeast
150 Capital Drive 
West Springfield, MA 01089

By Email

Technical Problems - webmaster@aaapv.com

Maps & Directions - triptik@aaapv.com

Car, Air, Hotel or Cruise Travel - inttravel@aaapv.com

Membership - signup@aaapv.com

Insurance Agency - intinsurance@aaapv.com

General Question/Customer Service - webmaster@aaapv.com

By Phone

Roadside Assistance 1-800-AAA-HELP (1-800-222-4357)
Anywhere in the US and Canada, 24 hours a day, 7 days per week

All Other Services

For any questions or comments regarding our products or services, please feel free to contact us directly at 413-785-1381.