Registry Services

Automotive Registry Services

Massachusetts Registry Services

AAA Members in Massachusetts can now take advantage of the following services at the following AAA offices during regular business hours: GreenfieldHadleySpringfield and AAA West Springfield.

AAA offices do not provide all RMV services. If the service isn’t listed below, please visit a local RMV office.

Renewing your Massachusetts driver's license? New documents are required. Visit Mass.gov/RMV for info and to start your online application before visiting a AAA branch. 


Due to increased transaction times and new RMV regulations, RMV services may not be available until closing time. We apologize for any inconvenience, and suggest you arrive early in the day.

The RMV has changed the way you get and renew your driver’s license and ID card.

You will not need a REAL ID until October of 2020. If you need one at all. Read More: +

If you have an active passport, and don’t mind carrying it, you will never need a REAL ID. After October of 2020, you will be asked for a passport or REAL ID when you fly in the U.S. or enter certain federal buildings.

The RMV suggests you renew your driver’s license or ID card as usual and then, decide if REAL ID is right for you in 2020.
 

Visit www.mass.gov/ID for more information or to take a quiz that will help you decide is Real ID is right for you.  

If you renew your license before March 26, 2018, it is valid for five years. However, if you decide you want a new REAL ID prior to your next renewal, there is a $25 duplicate license fee. Remember that you do not need a REAL ID until October 2020, and even then you will never need a REAL ID if you have an active passport and don’t mind carrying it.
The RMV sends you a reminder when it’s time to renew your driver’s license or identification card. 


As of March 26, 2018, you will need to select either a Standard driver’s license or ID card, or a REAL ID driver’s license or ID card. As of March 26, 2018, to get or renew any driver's license, ID card, or learner's permit, you need documentation showing United States citizenship or lawful presence as required by federal and state law.
Lawful presence means that a person is legally living in the U.S. according to federal immigration laws. All U.S. citizens and lawfully permanent residents have permanent lawful presence in the U.S. Non-U.S. citizens who are studying, working, or living temporarily in the U.S. may have temporary lawful presence that could vary in length.

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License Renewals (Class D, M, DM only; excluding CDL's) +

License Renewal

Cost: See Mass-RMV Registry fee listing
 

Description: Non-CDL License Renewals. License Renewals can be processed 364 days in advance of the expiration, and up to four years after expiration date.
 

Process: Member should present their existing photo license. Complete Class D, M or D/M License and ID Card Application form
completely: Click here for form.
 

Processing Time: A temporary license is printed and given after a review of paperwork and payment. The physical license is mailed within 10 days after processing.
 

Note: Registrations and licenses marked as “non-renewable” due to outstanding toll violations will not be renewed until all fees have been paid to MassDOT. Click here for full details.
 

Note: Same day (instant issue) licenses/IDs cannot be processed at AAA offices. Same day (instant issue) licenses/IDs can only be processed at a full service RMV office.
 

Changes
 

Address Changes: A change of address may be completed as part of the License Renewal transaction.
 

Physical Description Changes: Changes to physical appearance can be made as part of the License Renewal transaction, except Gender Changes. All Gender Changes must be substantiated and completed at a Full Service RMV Office.
 

Name Changes: Name changes must be completed at a Full Service RMV Office. AAA offices cannot complete Name Changes under any circumstances.
 

Eye Exams: License Renewal Applicants will be given and must pass the official Mass RMV-Registry Eye Exam as part of the renewal process. At least 20/40 distant visual acuity in either eye, with or without corrective lenses, and not less than 120 degrees combined horizontal peripheral field of vision to be eligible for a license. Members may ask their Optometrist or Ophthalmologists to sign an official Class D and M Vision Screening Certificate and the eye exam procedure will be omitted:
Click here for details.
 

Note: Renew on or after your 21st birthday to receive a standard horizontal license.
 

Veteran Status: The State of Massachusetts now allows honorably discharged Veteran's to have "Veteran" status added to their license. AAA is now permitted to add the Veteran status. Veteran's status can be added by bringing your honorable discharge paperwork.

Duplicate License

Including lost and damaged licenses
 

Cost: See Mass-RMV Registry fee listing
 

Description: Non-CDL Duplicate License
 

Process: Complete Class D, M or D/M License and ID Card Application form completely: Click here for form.
 

Processing Time: A temporary Duplicate License is printed and given after a review of paperwork and payment. The physical Duplicate License is mailed within 10 days after processing.
 

Note: Registrations and licenses marked as “non-renewable” due to outstanding toll violations will not be renewed until all fees have been paid to MassDOT. Click here for full details.
 

Changes
 

Address Changes: A change of address may be completed as part of the Duplicate License transaction.
 

Physical Description Changes: Changes to physical appearance can be made as part of the Duplicate License transaction, except Gender Changes. All Gender Changes must be substantiated and completed at a Full Service RMV Office
 

Name Changes: Name changes must be completed at a Full Service RMV Office. AAA offices cannot complete Name Changes under any circumstances.
 

Veteran Status: The State of Massachusetts now allows honorably discharged Veteran's to have "Veteran" status added to their license. AAA is now permitted to add the Veteran status. Veteran's status can be added by bringing your honorable discharge paperwork.

Cost: See Mass-RMV Registry fee listing
 

Description: Renewal of existing State ID's. We cannot process Liquor ID renewals, only Mass ID renewals
 

Process: Complete Class D, M or D/M License and ID Card Application form completely: Click here for form.
 

Processing Time: A temporary Mass ID is printed and given after a review of paperwork and payment. The physical Mass ID is mailed within 10 days after processing.


Changes
 

Address Changes: A change of address may be completed as part of the Mass ID renewal process.
 

Physical Description Changes: Changes to physical appearance can be made as part of the Mass ID renewal process, except Gender Changes. All Gender Changes must be substantiated and completed at a Full Service RMV Office.
 

Name Changes: Name changes must be completed at a Full Service RMV Office. AAA offices cannot complete Name Changes under any circumstances.
 

Veteran Status: The State of Massachusetts now allows honorably discharged Veteran's to have "Veteran" status added to their license. AAA is now permitted to add the Veteran status. Veteran's status can be added by bringing your honorable discharge paperwork.

Registration Renewal

Cost: Varies by plate type/weight of vehicle. See Mass-RMV Registry fee listing
 

Description: Registration Renewals, new license plate stickers issued. Registration Renewals can be processed up to 6 months in advance.
 

Process: Registration Reminder Notice must be signed by registered owner. If Registration Reminder Notice not available a RMV-3 form can be completed and signed by the registered owner: Click here for form.
 

Processing Time: Registration and license plate stickers are printed and given to member after payment and review of paperwork is complete.


Note:
 Registrations and licenses marked as “non-renewable” due to outstanding toll violations will not be renewed until all fees have been paid to MassDOT. Click here for full details.
 

Changes
 

Address Changes: A change of address may be completed as part of the Registration Renewal process.
 

Vehicle Color Changes: Vehicle color may be changed as part of the Registration Renewal.
 

Insurance Changes: Insurance Company can be changed if Registration Reminder Notice or RMV-3 Form is stamped to indicate change.
 

Name Changes:Name changes must be completed at a Full Service RMV Office. AAA offices cannot complete Name Changes under any circumstances.
 

Note: In order to process leased vehicle registrations, the owner's name must appear on either the physical registration or be listed in the RMV computer system. The AAA office cannot process registrations with parking tickets, excise tax, etc.

Duplicate Registration

Cost: See Mass-RMV Registry fee listing
 

Description: Provides a Duplicate Registration for registered owner
 

Process: Complete Universal form completely. Form not available online – in branch only. The Universal form must be signed by registered owner. AAA members may process a transaction for themselves or on behalf of another member only.
 

Processing Time: Duplicate Registrations are printed and given to member after payment and review of paperwork is complete.
 

Note: Registrations and licenses marked as “non-renewable” due to outstanding toll violations will not be renewed until all fees have been paid to MassDOT. Click here for full details.
 

Changes
 

Address Changes: A change of address may be completed as part of the Duplicate Registration transaction.
 

Vehicle Color Changes: Vehicle color may be changed as part of the Duplicate Registration transaction.
 

Insurance Changes: Insurance Company can be changed if Registration Reminder Notice or RMV-3 Form is stamped to indicate change.
 

Name Changes: Name changes must be completed at a Full Service RMV Office. AAA offices cannot complete Name Changes under any circumstances.

Cost: See Mass-RMV Registry fee listing
 

Description: Allows changes on registrations, excluding name changes. (Vehicle type, address, garaging etc.) Name changes must be completed at a RMV Office.
 

Process: Completed RMV-3 form required: Click here for form.
AAA members may process a transaction for themselves or on behalf of another member only.
 

Processing Time: Registration Amendments are printed and given to member after payment and review of paperwork is complete.
 

Insurance Changes: Insurance Company can be changed if RMV-3 Form is stamped to indicate change.
 

Cost: See Mass-RMV Registry fee listing
 

Forms of Payment: CASH OR CHECK (payable to AAA) ONLY. Although AAA can accept Credit Cards for other transactions, transfers must be paid for with cash or check
 

Details: AAA is able to process any person to person sale regardless of what state the seller resides in. AAA is able to process MA dealer transfers only – AAA cannot handle out of state dealer transfer transactions.
 

Process: RMV-1 form, completed by your insurance agent along with insurance stamp required. AAA members may process a transaction for themselves or on behalf of another member only.
 

  1. AAA can only process transfers on a newly acquired vehicle. If a vehicle was taken off the road and needs to be reregistered (same owner/plate) it cannot be done as it's not “newly acquired to the customer"
  2. AAA can transfer existing plates only. AAA cannot issue new plates.
  3. AAA can process transactions with tax exemptions as a gift, family, or long term lease, but no other tax exemptions to include surviving spouse transactions.
  4. Salvage & Reconstructed Titles/Vehicles:
    • AAA is authorized for MA Salvage/Reconstructed vehicles only. No out of state Salvage/Reconstructed vehicles can be processed at AAA.
    • The customer is required to submit a completed MA State Police Inspection Report with the MA Salvage Title. Form: Click here for form.
    • Once the MA Title is reconstructed the brand remains with the vehicle's title history.

Cost: See Mass-RMV Registry fee listing


Description:
 Provides Duplicate Title Request for non-lien held vehicles only. If at any point a lien was listed on the title the transaction must be done at an RMV office. All duplicate title transactions must be clear of any lien holder information listed on the title, even if the loan has been paid in full.


Process:
 Completed Application for Duplicate Certificate of Title required: Click here for form.


AAA members may process a transaction for themselves or on behalf of another member only.


Processing Time:
 Duplicate Title request processed after payment and review of paperwork is complete. Title is mailed to owner within 10 business days after request is submitted.

Cost: $0.00
 

Description: Replacement license plate sticker.
 

Process: Member presents valid registration, appropriate sticker is given. Registration must be valid to issue license plate sticker.
 

Processing Time: Sticker issued upon review of registration.
 

Note: AAA members may request license plate sticker for themselves or on behalf of another member only.

Although AAA accepts many different forms of payments, RMV services are limited to the following forms of payment:
 

Cash: US Currency only
 

Personal Check: Personal checks made payable to AAA, from member conducting the transaction. No third party checks.
 

Business Check: RMV Policy states business checks are accepted for business registrations only and must match the company name on the registration.
 

Bank Checks/Money Orders: Bank checks/money orders payable to AAA, drawn on a local bank.
 

Credit/Debit Cards:

  • License transactions, all major Credit/Debit cards are accepted.
  • Registration transactions - all major Credit/Debit cards are accepted.
     

Service Fees: AAA members do not pay any additional service fees over/above the normal RMV-Registry fee.
 

Fee Listing: Mass-RMV Registry fee listing

PLEASE NOTE: AAA does not complete out of state license transfers.
Questions regarding handicap placards, etc. should be directed to MA RMV Medical Affairs Office at 857-368-8020.

 

Massachusetts E-ZPass

MA E-ZPass Transponders now available in AAA Pioneer Valley Offices.

Visit MA Registry of Motor Vehicles Website