Roadside Assistance

AAA Pioneer Valley accepts service requests from your desktop or mobile device for road service 24-hours a day. To request service online please be ready with the following information:

• The location of the disabled vehicle — the name of the street and the nearest city are required to process the request.
• The type of service needed (flat tire, dead battery, locked keys, etc.)
• The description of the disabled vehicle
• Phone number where you can be contacted

Track your AAA driver on an interactive map

AAA's new Service Tracker provides live updates on your AAA driver's location and estimates arrival time.

• See your AAA Roadside Assistance Driver’s location in real-time
• Check your Driver’s estimated time of arrival
• See list of Approved Auto Repair facilities near you
• Cancel your service request without placing another call
• Watch the video to learn more!